Is there any way for me to try this out first before I pay?
Of course! We provide everyone with 1 free question so you get a chance to see how everything works and see the quality of the detailed step-by-step solutions provided by our experts.
Why do you charge $1.99 per question?
In order to provide the highest level of service and highest quality solutions, we ask that our experts spend time in reviewing their responses to your questions. Many of them are exceptionally knowledgeable in their field and they have extensive teaching experience.
The $1.99 charge per question reflects the time needed to thoroughly review all responses before our tutors deliver the solutions to you. Many of our experts are extremely passionate about teaching and the fee charged per question allows us to provide you with the best educators possible to help you through any problem.
Why does it take 24 hours to get my solution?
Our tutors strive to get back to you with the solution(s) in the shortest amount of time possible. Usually, this is within 12 hours or less. We want to ensure that we deliver every single solution to you on time and within the 24 hour guarantee. If for any reason, it takes longer than 24 hours to get your solution, please get in touch with us and we will resolve any issue to your satisfaction.
Who answers the questions?
We have a community of tutors across various disciplines including economics, mathematics and various sciences. They are typically graduate level students who have extensive experience in assisting students with difficult and challenging problems. They’re able to provide clear and concise step-by-step solutions so that you can understand exactly how to tackle a tough question.
What if I don’t find the answer useful?
Our tutors provide the highest quality solutions to the best of their abilities. However, there might be rare occasions where the perception of our users and our tutors may be different. If you don’t find an answer to be useful, simply get in touch with us by sending an email to info@oneclass.com with the subject - [OneClass Homework Help] and we’ll be sure to resolve any issue to your satisfaction.
Can I get help with any subject?
While we have tutors who specialize in almost any subject, we are currently focusing on the following 9 subjects:
Math
Chemistry
Physics
Biology
Statistics
Economics
Accounting
Electrical Engineering
Mechanical Engineering
We want to be able to provide you with the best expert help for all your classes and we’ll be adding more subjects in the near future.
Can I ask more than 1 question at a time?
We want to make sure that our tutors give you the fastest turnaround time possible. Therefore, we ask that our users only include 1 question with each submission. By submitting your questions one at a time, you can also get help from multiple tutors, who will be able to help you in a shorter amount of time.
If you have multiple questions, you can submit multiple question orders at once. Just make sure to divide up your question so that each submission only contains a single question. This will avoid any confusion from our experts and ensure that you receive your solutions in the shortest amount of time possible.
I think the answer provided by my tutor is incorrect, what do I do?
Our tutors strive to provide high-quality and detailed solutions and their work is peer-reviewed before being sent to you. However, they are not perfect and there may be rare occasions where there may be issues with their solutions. If you notice any errors, please send us the original question and the solution provided by the tutor by sending an email to info@oneclass.com with the subject - [OneClass Homework Help] so we can review it right away.
I’m looking for writing help, can someone help with that?
We’re currently focused on providing solutions to specific questions. We do not yet provide essay review services at a large scale. If you’re interested, please submit the requirements for your essay to us at: info@oneclass.com with the subject - [OneClass Homework Help] as well as a copy of your rough draft and we’ll provide you with an estimate of the turnaround time.